Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch shall not be made to the German Islands.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge shipping costs on the basis of the shipping weight:

http://www.smart-99.com/en/versandkosten/shipping/frais-d-expedition/costes-del-envio

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
http://www.smart-99.com/en/versandkosten/shipping/frais-d-expedition/costes-del-envio

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

http://www.smart-99.com/en/versandkosten/shipping/frais-d-expedition/costes-del-envio

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
http://www.smart-99.com/en/versandkosten/shipping/frais-d-expedition/costes-del-envio

Bulky goods are marked as such in the item description.

Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 2-14 days following conclusion of the contract, execution of the design work and delivery of the goods within 28 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via PayPal

In case of questions, please contact us at the contact details mentioned in the Legal Notice.